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Information Technology Services
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Information Technology Services

ITS

Welcome to Alfred University Information Technology Services, we are here to help you with your technology needs. If you have a specific question you can contact the ITS Helpdesk at x2222 or e-mail helpdesk@alfred.edu. Also, please feel free to stop by the ITS Helpdesk suite, located on the ground floor of Herrick Library. We look forward to the opportunity to assist you.



Helpdesk Tip Of The Week - (Hide)

8 ways to help maintain your computer and devices at work
 http://www.microsoft.com/atwork/maintenance/maintain.aspx

3 ways to simplify your PowerPoint presentationsl
http://www.microsoft.com/atwork/skills/powertips.aspx

Can't open Office 2007 files? Download the Compatibility Pack
http://www.microsoft.com/downloads/details.aspx?familyid=941B3470-3AE9-4AEE-8F43-C6BB74CD1466&displaylang=en

Most Recent SCAMS seen at AU:

Phishing SCAM - your ISP is asking for your email username and password - This is a phishing SCAM and once you supply your username and password they use it to inundate the Alfred network with SPAM.

Attention Owners of U3 Thumb Drives

Many/Most Campus Computers will not read Thumb drives identified as "U3" or with "Launchpad" installed. If you wish to use these thumb drives on library and other campus computers you will need to run the "U3 Uninstall program". A copy of the U3 Uninstall Program can be found on the U:Drive in the "Public/ITS/U3 Uninstall" folder or you can download it from http://www.u3.com/uninstall/final.aspx. First, make sure that you back up anything you currently have on your thumb drive. Then, simply run the “U3uninstall.exe from the U:Drive OR download and run the "U3uninstall.exe" file from the link, insert your drive, and follow directions. This should make your drive usable on campus computers. If this does not work, bring your drive to the ITS Helpdesk at Herrick Library. They will be happy to help you out.
U3 Uninstall