Information Technology Services

24/7 Helpdesk Portal

ITS Helpdesk Mission Statement
The mission of the ITS Helpdesk is to encourage, empower, and education Alfred University faculty, staff, and students in their use of computer technology. we are committed to providing a reliable single point of contact for our users by giving courteous and prompt attention to each incoming request.

Visit or Contact the ITS Helpdesk
Office Hours: Monday - Friday, 8:30 a.m. to 4:30 p.m.
Summer Hours: Monday - Friday, 8:00 a.m. to 3:30 p.m.

Location: Lower Level of Herrick Library
Phone: 607-871-2222

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