Your first priority while on duty is to support the people who need assistance. Always be pleasant and approachable. When someone walks into your area ask if they need assistance. Our primary goal is to help, advise, and provide support to every person who needs our assistance.
Be honest with us. We know that you will be busy with your academic and personal life. However, we want to know how things are going for you. When you have been successful, tell us. When you make a mistake, we also need to know. Honesty and responsiblility are valued traits.
A good attitude is a reflection of your commitment to the job. This should be a priority. Make a sincere effort to follow through with your responsibilities and genuinely care about what you are doing. You are to provide a service and to conduct yourself in a professional manner at all times while on duty.
Remember, this is your job. Be committed. Be professional. Be visible and available. If someone calls you with a problem, follow through and get back to them. Let them know that their problem is a priority and it will be completed. Be punctual and accurate. Efficiency is a good measure of commitment.
What You Can Expect From Us