Wellness Resource Guide

College is a demanding time. Students are facing the challenges of school, work, family obligations and a social life. You can help recognize, respond and refer any concerns about a student.

Recognize. Respond. Refer.

  1. Recognize
    • Aggressive, anxious or demanding behavior
    • Disheveled appearance
    • Missing classes
    • Not turning in assignments
    • Substance abuse
    • Thoughts of suicide
  2. Respond
    • Listen actively in a safe space
    • Validate their experiences
    • Ask open ended questions
    • Share what you know
    • Submit a Beacon Alert
    • Encourage & assist student in seeking help
      • Verbal Responses
        • "I'm sorry that happened to you. You should know that I care."
        • "This is important. Tell me more."
        • "That must be hard. I want to help you find the right resources."
        • "Your feelings are completely valid. Let's figure out what we can do."
  3. Refer
    • Non-Emergency
      • Encourage student to seek counseling services
      • Follow-up to show you are invested
    • For Immediate Attention
      • Call with the student present to schedule an appointment
      • Walk the student to the Wellness center
If you have concerns about a student, please feel free to call and speak with a counselor or email the Director of the Wellness Center.

Important contact phone numbers
*Health Services 607-871-2400
*Counseling Services 607-871-2300
*AU Public Safety 607-871-108
Alfred Police Department 607-587-8877
Rape Crisis of the Southern Tier 888-810-0093
Allegheny County Crisis Center 888-945-3970
AIDS Hotline 800-541-AIDS
Planned Parenthood of the Southern Finger Lakes 607-324-1124
St. James Mercy Hospital (Hornell) 607-324-8000
Jones Memorial Hospital (Wellsville) 585-593-1100
Express Care (non-emergency) 607-324-0490
NYS Police Sexual Assault Hotline 844-845-7269
NYS Domestic Violence Hotline 800-942-6906
NYS Office of Victim Services 800-247-8035
Cattaraugus Community Action's Victim Services 888-945-3970
Office of Student Affairs 607-871-2132
*Best numbers to call when recognizing distressed students

Counseling Services:

  • Personal Counseling
  • Group Counseling
  • Crisis Response
  • Consultation (to include Faculty & Staff)

Wellness Education:

  • Peer Education Program
  • Alcohol & Drug Sessions
  • Individual Health & Wellness Sessions
  • Resource Library
  • Classroom, Residence Halls & Other Campus Programming

Heath Services:

  • Flu Vaccinations
  • Immunizations
  • Routine Blood Work
  • Breast Exams
  • Pregnancy Tests
  • Pap Tests
  • Emergency Contraception
  • Birth Control
  • STI Testing
  • Cold & Flu
  • Ear Infection
  • Bronchitis
  • Pneumonia
  • Strep Throat
  • Skin Rashes
  • UTI/Urine Cultures
  • Diabetes
  • Ear Irrigations
  • Talking about death or wanting to die
  • Looking up ways to kill oneself
  • Too much or too little sleep
  • Increased use of drugs and/or alcohol
  • Talking about being a burden to others
  • Expressing lack of purpose in life or hope of a future
  • Reckless behavior
  • Withdrawing or isolating oneself
  • Visiting/calling loved ones to say goodbye
  • Giving away possessions and/or pets
Speech such as:
  • "It won't matter soon enough"
  • "When I'm gone..."
  • "I just want to be done"
  • "I just want to sleep"
  • "It will be over soon anyway"
  • "I'm just tired"
  • "I can't keep doing this"
  • "I just want to be alone"
  • "I want to tell you something...never mind"
  • Exercise
  • Eat well
  • Get 7-9 hours of sleep (nap when needed)
  • Practice relaxation techniques (meditation or deep breathing)
  • Draw/paint
  • Play a Game
  • Call a friend
  • Cook/bake
  • Encourage student to make an appointment for the Mind Spa
Scenarios & Resources on campus contacts for student concerning behavior
working with a student who... Dean of Students Counseling Services Public Safety
Talks about suicide/homicide X X
Is a danger to their self or others X
Disrupts class & does not stop X X
Seems to be out of touch with reality X
Behaves hostilely or inappropriately X X
Shows signs of drug or alcohol abuse X X
Is experiencing difficulty due to a loss or family illness X
Is a victim of violence, bullying, or harassment/stalking X X X
Appears to have an eating disorder or distorted body image X
Drastically changes appearance X
Seems overly emotional (beyond common behaviors) X
Discloses personal distress X
Faculty & staff are encourage to submit a Beacon Alert in addition to reaching out to those above.