Wellness Center Counseling Services

The college years can be extremely stressful, and the COVID-19 pandemic has only increased feelings of depression, anxiety, loneliness, trouble focusing, and low motivation for many students. When that stress becomes unmanageable and interferes with learning, the Wellness Center offers confidential, short-term mental health support to assist students in addressing their problems.

Accessing Counseling Services

To schedule an appointment, please call the Wellness Center front desk at 607-871-2400. If you have seen a counselor in the past, you can also reach out to them directly.

Emergencies and After Hours Resources for Emotional Support

If you are experiencing a mental health crisis/emergency outside of Wellness Center office hours (M-F, 8:30am - 4:30pm), please contact your RA, GRD or Public Safety at 607-871-2108.

Other after-hours crisis support:


The Wellness Center offers the following services to all Alfred University students at no additional cost:

General Consultation: One-time meeting with a counselor to focus on answering questions about services provided at the Wellness Center, as well as referrals to community providers or other campus resources that provide student support.

Individual Counseling: Students meet one-on-one with a counselor to identify stressors and establish goals to improve mental, social, and emotional well-being. The Wellness Center uses a brief therapy model to best meet student needs with a focus on minimizing acute distress and problem solving.

Crisis Support Services: Crisis support services are available on a walk-in basis during the Wellness Center's business hours (M-F, 8:30-4:30). These services are for students experiencing urgent situations that require immediate support to ensure safety to self and others.

Psychiatric Services: The Wellness Center has contracted with a community provider to offer psychiatric services, including psychiatric evaluation and medication management services. There is a fee of $45 for the initial appointment and $30 for all follow-up appointments.

Peer to Peer Hotline: Middle Earth is a secure student-staffed hotline provided by the University of Albany that connects Alfred University and other SUNY students in need with peer counselors. Peer counselors can assess a student's wellbeing and if necessary, link students to appropriate mental health resources.

Students do not need to be in crisis to use the hotline. The hotline is open:

  • Monday - Thursday: 1pm until 12 midnight
  • Friday - Sunday: 1pm Friday through 12 midnight on Sunday (24/7 weekend hours)

Middle Earth Peer Assistance Program
Call the hotline at 518-442-5777.

Student Telecounseling Network (STCN): For a higher level of care and in order to stabilize intense mental health symptoms, SUNY Upstate is offering Student Telecounseling Network (STCN), which includes intensive CBT sessions and tele psychiatry at no additional cost. Please ask your counselor for more information about facilitating this specialized referral.

Outreach and Education: The Wellness Center provides educational programs and workshops tailored to various settings, including residence halls, classrooms, clubs and other organizational meetings, and virtual locations. Programs on stress management, self-care, sexual violence prevention, alcohol and drug education, and eating disorders are some examples of programs that have been offered in the past. If you are interested in hosting an outreach program, please contact the Health and Wellness Educator, James Ward, by calling the Wellness Center.


The staff of the Wellness Center is personally, professionally, and ethically committed to upholding and protecting the privacy of our students. All patient information is kept entirely confidential unless:

  • It is a matter of saving a human life
  • Patients sign for release of information
  • We have been ordered by a court
  • Required by law