Information Technology Services

Helpdesk Portal

The mission of the ITS Helpdesk is to encourage, empower, and educate Alfred University faculty, staff, and students in their use of computer technology. We are committed to providing a reliable single point of contact for our users by giving courteous and prompt attention to each incoming request.

Visit or Contact the ITS Helpdesk

Office Hours:
Sunday: 2:00 p.m. - 6:00 p.m.
Monday: 8:30 a.m. - 8:00 p.m.
Tuesday: 8:30 a.m. - 8:00 p.m.
Wednesday: 8:30 a.m. - 8:00 p.m.
Thursday: 8:30 a.m. - 8:00 p.m.
Friday: 8:30 a.m. - 4:30 p.m.
Saturday: Closed
Summer Hours:
Monday - Friday, 8:00 a.m. to 3:30 p.m.

Location: Lower Level of Herrick Library
Phone: 607-871-2222
[email protected]

Need Help?