Faculty & Staff Support Resources
Whether you are teaching or working on-campus, online or remotely, Information Technology Services has many resources available to you.
Table of Contents
Website: ITS Helpdesk
Call: 607-871-2222
Email
Faculty & Staff Support Resources
- Online Faculty Support
- Trainings Available for Faculty & Staff
- Tutorials
- Video Conferencing Policy
- Password
Computer Resources
- Video Conferencing Carts
- Campus Computer Labs
- Virtual Classrooms Connection and Scheduling Documentation
- Equipment Lending
- Remote into remote.alfred.edu, this will ONLY work with VPN connected. Remote desktop instructions.
- This provides access to the following software, sites and file sharing capabilities
- Email (Outlook)
- Office 2019 (Word, Excel, PowerPoint, etc.)
- Degree Works
- Banner Web
- Banner 9 Admin (INB)
- U: Drive
- S: Drive
- This provides access to the following software, sites and file sharing capabilities
Supported Tools
- Communication Tools
- MS Teams
- Zoom
- Canvas
- Panopto Lecture Capture
- VPN
- Remote Desktop
- U:Drive