Information & Instructions from the ITS Helpdesk

Instructions for Common Tasks

• Activate Your Account
• Reset Your Password
• Get Started with BannerWeb
• Reset your Banner Pin
• Log into Canvas
• Use Your U:Drive
• Multi-factor Authentication
• Installing Microsoft Office Products ( For FREE! )

Printing

• Printing for Students
• Installing a Networked Printer (Faculty/Staff)

Email

• Get Started with Email
• What you Get with Office 365
• Connect to Outlook Web Mail
• Cell Phone Settings for Email
• Combating Spam/Phishing 
• Email Signature

Miscellaneous Info & Tips

• Communication Tools
• Save Energy - Turn off your computer when not in use
• Avoid Viruses and SPAM
• Security Information
• Remote Desktop and VPN

 

Still Have Questions?

Explore more from the ITS Helpdesk

ITS Help Desk
Location: Lower Level of Herrick Library
Phone: 607-871-2222
helpdesk@alfred.edu