Skype for Business

Below are tips and links for installing and using Skype for Business.

How to Transfer Calls

Consultative:

While on a call, select the Transfer button along the bottom of the screen, enter the phone number to transfer the call to, then press Send.

After you announce the call, select the Transfer button again, or hang up the receiver, to complete the transfer.

Note: If the transfer destination does not answer, you will not be able to complete the transfer. If you want to send the call to the destinations voice mail, you should use the "Blind" transfer method detailed below.

When the transferred call is transferred to the destination the caller ID will change, on the destination, to that of the original caller.

Blind:

While on a call, select the Blind button along the bottom of the screen, enter the phone number to transfer the call to, and then press Enter.

Once the call is transferred, the receiver can be placed back on the phone set.

Links for installing and using Skype for Business