AU's Video Conferencing Policy

Information Technology Services is pleased to provide video conferencing resources to the campus community. ITS supports Zoom and Microsoft Teams. Users may host meetings on either platform, using their AU accounts. Users needing assistance are encouraged to contact the ITS Helpdesk.


Special Virtual Events

If you require ITS assistance for special virtual events, please contact the ITS Helpdesk at least two (2) weeks prior to the date of the event. Virtual events require extensive planning across divisions, and this lead time is necessary to ensure success. Special virtual events include: admissions events, student orientation, virtual commencement celebrations, and guest speakers. All requests should be sent to the ITS Helpdesk. This will allow for appropriate record keeping and timely service. The ITS Helpdesk can be reached at 607-871-2222 or by email.

Additional Information & Resources

10 Zoom FAQs to Keep your Meetings Secure

Best Practices for Synchronous Online Classes