Wellness Center

The Wellness Center is staffed by a multidisciplinary team dedicated to caring and promoting wellness as a foundation for health, personal growth, and success at Alfred University.


The Wellness Center provides services to students only. Counseling may still be offered utilizing an online platform for students who are located in New York State, due to licensing restrictions. Exceptions for out of state students may be available if the state you are residing in allows for online counseling across state lines and can be reviewed on a case by case basis. If you would like to receive online counseling services and have not been seen this semester, contact the Wellness Center at 607-871-2400 to schedule a consult by phone. For students who were already seeking services, regardless of the state you reside, please contact your counselor via email for next steps or call the Wellness Center at 607-871-2400.


The Wellness Center is located at 19 Park Street in Alfred, on the corner just past Herrick Library and the Saxon Inn.


Monday-Friday: 8:30 am-4:30 pm (Counseling Services is closed from 12:00-1:00 for lunch). The Wellness Center is open for care when Alfred University is in session.



The staff of the Wellness Center is personally, professionally, and legally committed to upholding and protecting the privacy of its clients. No one is told that a student has been here unless:

  • It is a matter of saving a human life
  • Students specifically give us permission
  • We have been ordered by a court
  • Required by law


Wellness Center Health Services
Alfred University
19 Park Street
Alfred, NY 14802
Phone: 607-871-2400
Fax: 607-871-2631

Counseling Services is open and scheduling appointments for Fall 2020. In accordance with CDC guidelines and current professional recommendations, we are providing all services via tele-mental health. Although a team of counselors is on-campus, no in-person services will be provided except for emergencies requiring safety assessments.

Telehealth counseling services will be conducted via Zoom. All Zoom meetings are password protected and encrypted in compliance with HIPAA regulations to protect your privacy and confidentiality.

COVID-19 has had a profound impact on all areas of life, including mental health. Feelings of anxiety, depression, isolation, loss of motivation, and difficulty focusing are all common reactions to the stressors created by the pandemic. If you have been experiencing any of these symptoms, know that you are not alone and that counselors are here to help.

To schedule an appointment, please call the Wellness Center front desk at 607-871-2400. If you have seen a counselor in the past, you can also reach out to them directly.

After scheduling your appointment, you will receive a confirmation email containing a series of consent forms. You must complete the documentation and upload forms here before your scheduled appointment time.

What services are available?
We offer a variety of mental health services to meet the needs of the AU community. Due to the COVID-19 pandemic, all services are via Zoom, including:

  • Intake and evaluation
  • Individual one-on-one counseling
  • Group counseling (details TBD)
  • Wellness consultative services
  • Crisis intervention services
  • Psychiatric evaluation and medication management
  • Psycho-educational programming

How do I know what services are right for me?
Our staff are committed to ensuring that you get the help that best suits your needs. During your initial appointment for the semester, you will discuss your situation with the staff member conducting the intake and work together to make a plan for the best path forward. This might mean individual therapy, group therapy, or even a one-time consultation session.

How does Zoom counseling work?
Sessions are conducted using encrypted Zoom software. After scheduling your appointment, you will receive a confirmation email containing a Zoom link to connect with the counselor or wellness coordinator. Sessions are conducted in a private space to ensure privacy and confidentiality.

What if I can’t find a private space in my room to do a therapy session?
We will have two “Zoom rooms” available in the Wellness Center building which students can use if they have privacy concerns. Rooms will be equipped with teleconferencing capabilities for your use, or feel free to bring your own laptop. When scheduling your appointment, please let our staff know if this is a need, so we can reserve the space for you. Please note that space is limited and subject to availability.

I would prefer to meet with a counselor in person. What should I do?
For the time being, all counseling services will take place over Zoom. If there are any COVID-19-related developments that make it safer for visits to happen in person, we will update our plans accordingly.

What if I’m experiencing a mental health crisis?
If you experience a crisis during business hours (Monday-Friday, 8:30am-4:30pm), please call the Wellness Center at 607-871-2400 to be connected with the clinician on duty.

If you are experiencing a crisis outside of business hours, please call Public Safety at 607-871-2108 and they will connect you with a counselor on-call.

If you are experiencing a life threatening emergency, please call 911 or go to the nearest Emergency Room.