Instructions for Chosen Name and Contact Form

To update your personal information on Banner, please review the instructions below. The instructions on this page will serve as a guideline for how to update contact information, chosen name, parent/guardian data, and emergency contacts.

Step 1: Access Banner Personal Info

  1. Navigate to the “Update Personal Information Instructions” page located at Banner Test.
  2. Click the link “Update Personal Information” under step 1 to proceed to the application which should open a new tab in your browser.

    * Clicking the above link will prompt you to log in, please use your Alfred University e-mail address and password.

Step 2: Contact Info

For an explanation of the page, click the question mark near “Contact Info.”
contact info screenshot

  1. Navigate to the "Contact Information" Tab.
  2. Enter or edit your phone number and click “Save.” Please enter the area code in the top box and enter the rest of your phone number in the bottom box. If your number is not a US number, check the top box. If you would like to opt out of Rave Alert messages, check the bottom box.
    phone text field description  
  3. Adding a mailing address:
    • Click the “Add Address” button.
      add address option
    • Choose “Mailing” for the “Address Type.”
      mailing address instructions
    • Fill in remaining fields, taking notice of the required fields marked by an asterisk (*).
    • Click “Save.
      save button
  4. Adding a temporary address:
    • Click the “Add Address” button.
    • Choose “Temporary” for the “Address Type.”
      temporary address instructions
    • Fill in remaining fields, taking notice of the required fields marked by an asterisk (*).
    • Click “Save.”
  5. Verify that all information is correct as you entered it.
  6. Verify your contact information by clicking the “Verify Contact Information” button, checking the “I Agree” box, and clicking the “Save” button.

    IMPORTANT NOTE: In addition to saving your information on each of the tabs, it is essential to also verify that the information is correct on each of the tabs to complete the form.
    contact information verification instructions

Step 3: Chosen Name

For an explanation of the page, click the question mark near “Chosen Name.”
chosen name instructions

  1. Navigate to the "Chosen Name" Tab.
  2. Save your chosen name by filling out the “Chosen First Name” field and clicking “Save.”
    chosen first name instructions
  3. Verify that all information is correct as you entered it.
  4. Verify your biographical data by clicking the “Verify Chosen Name” button, checking the “I Agree” box, and clicking the “Save” button.

    IMPORTANT NOTE: In addition to saving your information on each of the tabs, it is essential to also verify that the information is correct on each of the tabs to complete the form.
    chosen name verification instructions

Step 4: Parent / Guardian Data

For an explanation of the page, click the question mark near “Parent / Guardian Data.”
parent guardian data screenshot for instructional page

  1. Navigate to the "Parent / Guardian Data" Tab.
  2. Adding a parent / guardian:
    • Click the “Add Parent / Guardian” button.
      add parent or guardian instructions
    • Fill in remaining fields, taking notice of the required fields marked by an asterisk (*).
    • Click “Save.”
      save button for instructional page
  3. Verify that all information is correct as you entered it.
  4. Verify your parent / guardian information by clicking the “Verify Parent(s) / Guardian(s)” button, checking the “I Agree” box, and clicking the “Save” button.

    IMPORTANT NOTE: In addition to saving your information on each of the tabs, it is essential to also verify that the information is correct on each of the tabs to complete the form.
    parent or guardian verification box for instructions

Step 5: Emergency Contacts

For an explanation of the page, click the question mark near “Emergency Contacts.“
emergency contacts screenshot for an instructional page

  1. Navigate to the "Emergency Contacts" Tab.
  2. Adding an emergency / missing persons contact:
    • Click the “Add Contact” button.
      add contact button for instructional page
    • Fill in remaining fields, taking notice of the required fields marked by an asterisk (*).
      • Priority fields will only have values when there are one or more contacts in the database.
      • Choose a contact type.
    • Click “Save.”
  3. Verify that all information is correct as you entered it.
  4. Verify your emergency / missing persons contact data by clicking the “Verify Emergency Contacts” button, checking the “I Agree” box, and clicking the “Save” button.

    IMPORTANT NOTE: In addition to saving your information on each of the tabs, it is essential to also verify that the information is correct on each of the tabs to complete the form.
    emergency contact verification screenshot for instructional page

Step 6: After Updating Info

  1. When done close the current browser tab, which should then show the “Update Personal Information Instructions” page.
  2. Finally, click on the “Click here” link in step 5 to be returned to the Self-Service menu log in.


Q. What if I cannot log in to the application?
A. Be sure you are using your AU credentials. If the problem persists, please take a screenshot of the error, and send an email to [email protected].

Q. What if I have encountered an error while attempting to save my data?
A. Take a screenshot of the error, email the screenshot to [email protected] with an explanation of the steps taken that resulted in the error.