Preparing Your Desktop for Remote Desktop - Windows

Step 1: Preparing Your Computer at Work

Make note of your computer’s IP address. You will need this to connect to your computer using remote desktop. To see your IP address, go to ip.alfred.edu in any browser. This will bring up a screen like below. The 149.84 number is your IP address.

Step 2: Sleep Settings

You will need to make sure that the sleep option is set to never. This will stop your computer from going to sleep so you can remote into it. To adjust the sleep settings on your computer, follow the steps below:

1. Use the search bar located on the taskbar, or hit the Windows key, and type in "Power Settings".
   
   
2. It will bring up an option at the top with the power symbol next to it that says “Power & Sleep”. When you click this it should open a window that looks similar to the screen shot below:
   
   

Step 3: Allow Remote Connections

1. Open the start menu again, type remote and click “Allow Remote Access to Your Computer”.
   
   
2. Make sure the remote desktop section looks like this:
   
   
3. Click "Select Users" and then click "Add".
4. If it says your user already has access, then you are all set. If it does not, please contact the ITS Helpdesk at [email protected] or 607-871-2222.

Step 4: Preparing Your Computer at Home

1. In order to remotely access your computer at work, you will need to first install and connect using a VPN.
   
   Instructions on how to install and connect using VPN
2. From there you will need to connect using remote desktop.
   
   Instructions for remote desktop
3. When you are finished, sign-out of your computer. Do not shut it down, as this will shut down your desktop at the remote location.

Need Help?

If you have any questions, please contact the ITS Helpdesk at [email protected] or 607-871-2222.